You have access to the platform as long as you are a subscriber.

New subscribers gain immediate access to the platform. Your access will end when you cancel your subscription.

All our online courses can be accessed via computer, tablet or smartphone.

The Création Hloua Pastry Academy platform is available worldwide, and all you need is an Internet connection.

Yes, the conditions will be available in your member area.

At the end of the membership period, if you have not indicated otherwise, the membership will be automatically renewed for the same period. You can cancel your membership at any time, without giving any reason.

Yes, at any time before the end of the next term.

No, you won't be able to view the courses once your subscription expires.

No refund possible for online training.

Article L121-21-8 The right of withdrawal may not be exercised for contracts: (...) 9° For the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery; (...)

To pay for your purchases on our website, you can use either of the following methods:

- By credit card ( CB, Mastercard, American Express, Visa...)

- With a Paypal account

When validating your order on our store, choose the "Paypal" payment method. the site switches to the 100% secure Paypal payment page (SSL technology, Secure Socket Layer), where you can choose between these 2 payment methods:

1- PAYMENT BY BANK CARD (without Paypal account)

Choose your type of payment ( Credit card, Visa, MasterCard, American Express, Carte Aurore, Cofinoga...) and enter the required information.

We accept different types of credit cards:

- Carte bleue - Visa - Master Card - American express

To ensure the security of your payments, we use Stripe, the bank card payment solution.

With this system, your card payment is made directly via a secure server provided by our service provider Stripe on our behalf. Your card number will never be communicated to us. Exchanges are encrypted and secured using the SSL 3 (Secure Socket Layer) protocol on the Internet, which has become a worldwide standard and can be used by all major browsers.

2-PAYMENT WITH A PAYPAL ACCOUNT

100% secure payment system

No payment data is stored on our site.

When you use Paypal, your bank details are never communicated to the merchant.

If your account is sufficiently funded, all you have to do is enter your details (login + password) to connect to your Paypal account and complete the transaction.

For e-learning courses, we only offer payment by credit card or Paypal.

Depending on the country, banks authorize an international payment threshold in European currency. You can contact your bank to activate this option on your credit card.

If you don't have your own means of payment, you can also ask someone you know to make the payment for you, in exchange for cash.

As soon as you subscribe, you will automatically receive your access to the training platform. Don't forget to check the spam and promotions tabs of your inbox: the e-mail containing your access details may be filed there.

In accordance with the general terms and conditions of sale and the intellectual property code, the distribution of training modules and materials is not authorized. Training courses are strictly personal and it is forbidden to share the access ID and password with a third party.

All recipe cards and techniques taught are the exclusive property of Création hloua and are communicated for personal use. Any distribution is forbidden without prior agreement.

By following a training course, you undertake not to teach the techniques taught to others, even free of charge, for a minimum period of 4 years from the date of purchase.

Your login corresponds to the e-mail address registered when you subscribed to the Trans-formations website. To reset your password, simply go to your login link and click on "Forgot password". You will then be able to create a new password.

Don't worry, you can reset your password by clicking on your login link. If this doesn't work, you can contact technical support by e-mail at creationhloua.contact@gmail.com, specifying your access codes.

Once your registration has been validated, your login details for your training area will be sent to you by e-mail within 48 hours. Don't forget to check your spam folder or the "promotions" and "notifications" tabs for gmail addresses.